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Profiled

Getting to know you: Ralph Mahana, General Manager The Windsor Court in New Orleans

July 17, 2025 Andrea Thompson

Ralph’s connection to The Windsor Court runs deep. As a child, he visited the hotel with his grandfather, forming an early bond with its elegance and spirit.

Profiled

Getting to know you: David Croucher Hotel Manager of The Relais Cooden Beach Hotel & Spa

July 17, 2025 Andrea Thompson

With over 30 years in hospitality, David Croucher brings depth, drive, and a people-first ethos to his role as Hotel Manager at The Relais Cooden Beach—a standout beachfront destination on…

Profiled

Getting to know you: Andrew Oxley, General Manager of The Relais Henley

July 17, 2025 Andrea Thompson

Andrew’s hospitality journey began in 1997 after graduating from Birmingham College of Food, Tourism and Creative Studies with a BA (Hons) in Hotel Business Management. His first role at Hartwell…

Profiled

Getting to Know: Angela Focareta, general manager, Hotel Calimala Florence

July 17, 2025 Richard Alvin

Angela Focareta, GM of Hotel Calimala Florence, shares how early lessons in hospitality, leadership training in London, and a people-first mindset shaped her rise to the top of one of…

Profiled

Getting to know you: Kate Firth Managing Director of Ye Olde Bell Hotel & Spa

July 17, 2025 Andrea Thompson

Set in the heart of Nottinghamshire, Ye Olde Bell Hotel & Spa is a historic gem led by Managing Director Kate Firth. Her journey began in 1982 with a summer…

News

Gatwick airport invests £14m in electric trams to replace shuttle buses

July 17, 2025 Andrea Thompson

London Gatwick Airport is replacing its diesel shuttle buses with 14 electric tram-style vehicles in a £14 million sustainability upgrade, supporting its net-zero goals and enhancing the Park & Ride…

Destinations News

YOTEL announces debut in Greece with YOTELPAD Athens

July 17, 2025 Andrea Thompson

YOTEL debuts in Greece with a bold new flexible living concept, launching across three iconic central Athens neighbourhoods in partnership with Valpre Capital—marking a major step into Europe's booming extended-stay…

News

The Westin Flushing LaGuardia Airport Chooses Noventri Digital Signage

July 17, 2025 Andrea Thompson

The Westin Flushing LaGuardia Airport in Flushing, NY, has partnered with Noventri to implement a digital signage system that enhances the guest experience and streamlines event management.

Bleisure

Celebrate Afternoon Tea Week with Terre à Terre and Jumeirah Carlton Tower

July 17, 2025 Andrea Thompson

This year, celebrate Afternoon Tea Week from 11 to 17 August with two unique afternoon teas from Jumeirah Carlton Tower and Brighton’s iconic vegetarian restaurant, Terre à Terre.

Destinations

Xinhua Silk Road: Ancient ethnic Chinese legacy revealing cultural fusion inscribed as UNESCO World Heritage

July 17, 2025 Andrea Thompson

The Xixia Imperial Tombs were inscribed on the World Heritage List on July 11 during the 47th session of the UNESCO World Heritage Committee in Paris, France. This marks China's…

Destinations News

The Fabric of Hospitality: Inside Waldorf Astoria New York’s Signature Style

July 17, 2025 Andrea Thompson

Behind‑the‑scenes look at crafting the new‑era wardrobe for team members at Waldorf Astoria New York

News

Taste of summer: Delta refreshes onboard offerings for the season

July 17, 2025 Andrea Thompson

Seasonal flavours and refreshing sips take flight this summer as the airline rolls out new menu items, new partnerships and more choices for customers. In its Centennial year, Delta remains…

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