Customers in Salt Lake City will now have even more options for an easier, expedited airport journey thanks to Delta Digital ID. Launched on Oct. 24, the industry-leading touchless airport technology is coming to SLC and eligible Delta customers.
Developed in close collaboration with TSA, Delta Digital ID uses biometric facial matching to eliminate the need for an agent-facilitated document check, allowing customers to move through the airport with ease. At security, Digital ID gives Delta customers access to the dedicated TSA PreCheck® Touchless ID lane for the fastest experience, letting them move through the checkpoint by simply looking into a camera – no need to show a government-issued ID. In the lobby, Digital ID-eligible customers can soon leave their licenses in their wallets when checking bags at the designated bag drop area.
At bag drop, Digital ID transactions are about 75% faster than standard transactions, averaging 30 seconds compared to two minutes. The time-savings continue at security: Digital ID customers move through the checkpoint about 60% faster than standard TSA PreCheck customers, with automated ID verification reducing transaction times from 20-25 seconds to 7-10 seconds.
The launch of Delta Digital ID and TSAPreCheck® Touchless ID at SLC will be closely followed by expansion to Ronald Reagan Airport (DCA) in Washington D.C., just in time for the holiday travel season. Delta and TSA will continue to partner together and monitor additional expansion options in 2025.