A ground breaking solution for modern travellers has officially arrived. Meet Bellhop Express’s Botel, the world’s first intelligent luggage storage network designed specifically for short-term rental guests, travellers and delivery security.
Whether your Airbnb isn’t ready, you’re in between check-ins, or simply don’t want to drag bags across the city, Botel is your new best friend.
The concept behind Botel was designed with the modern traveller in mind, but a recent real-life experience brought it all home. During a Beyoncé concert weekend in Atlanta, three women found themselves stranded between Airbnb bookings, with nowhere to safely leave their belongings. Bellhop Express stepped in. Not only did the guests get a temporary place to stay, they used the Botel unit to store their luggage securely, allowing them to enjoy the city stress-free.
“It was divine timing,” says Troy Walker, founder of Bellhop Express and creator of Botel. “This wasn’t a test run or a simulation—this was a real-world moment that validated exactly why we built this. It was the ultimate use case in motion.”
Botel is more than just a locker. It’s an intelligent, app-connected, hospitality-embedded experience designed for:
• Airbnb guests waiting for check-in or switching between listings
• Concertgoers and tourists attending major events
• Package delivery workers who need a secure drop-off location
• Hosts looking to offer premium convenience and earn passive income
Secure. Sleek. Trusted.
Each Botel unit incorporates proprietary smart lock technology, mobile app integration, and tamper-resistant design. The system has already gained traction with major delivery providers including UPS, FedEx, Amazon, and Uber, who use Botel for secure package holding services, giving customers peace of mind and protecting deliveries from theft, damage, and porch pirates. But its future lies in the hands of modern travelers and urban nomads—people who value flexibility, trust, and innovation in hospitality.
Each Botel unit is app-controlled, tamper-resistant, and strategically located within Bellhop Express’s network of short-term rentals and partner locations. Hosts can earn income by placing Botel units in or near their properties, and travelers can rest easy knowing their items are protected, even between check-ins.