Delta unveils modernised cabin interiors, enhancing customer experience across fleet

Andrea Thompson

ByAndrea Thompson

October 16, 2024

Delta Air Lines has announced a comprehensive refresh of its cabin interiors, marking a significant step forward in the airline’s customer experience as it approaches its 100th anniversary.

The updated cabin design will first debut on a narrowbody Boeing 757 aircraft this fall, followed by a widebody Airbus A350 in early 2025. These enhancements are aimed at elevating both domestic and international travel, promising a modern, more comfortable flying experience for passengers.

Mauricio Parise, Vice President of Customer Experience Design at Delta, stated: “Delta has a 100-year history of creating a customer experience that feels welcoming and thoughtful. As we embark on our next century of flying, this refreshed cabin interior infuses utility with beauty to create an atmosphere that feels fresh, elevated, and timeless.”

The new cabin interiors have been designed with passenger comfort at their core, integrating memory-foam cushions and breathable materials across the fleet. Delta One customers will enjoy new fabric seats crafted from a wool and nylon blend, engineered to regulate temperature and ensure maximum comfort. Delta Comfort+ and Main Cabin passengers will benefit from seats made of engineered leather with signature stitching and accent stripes, while the new lighting systems create a calming atmosphere tailored to different phases of the flight.

The lighting design is one of the standout features of the refresh, with tailored lighting programs to suit various moments of the journey. For example, boarding will feature warm, inviting lighting, while meal services will simulate a candlelit ambiance. Sleep lighting borrows from sunset hues, designed to reduce blue light and create a restful environment, before gradually transitioning to daylight for morning arrivals.

Delta is also introducing a softer, warmer colour palette with natural materials like wool and subtle nods to its heritage colours. This fresh design includes Delta widget logos, new branding patterns on bulkheads, and updated lavatories with bright walls and Azure Blue accents.

The rollout of these cabin enhancements will begin with the Boeing 757 later this year on domestic and short-haul international routes, while the Airbus A350 will carry the new design into long-haul international routes from 2025. Additional aircraft will be updated with the new interiors as Delta continues its fleet-wide transformation in the coming years.

This bold refresh reflects Delta’s commitment to combining innovation with customer-focused design, ensuring every flight feels like a premium experience from takeoff to landing.