One year after debuting Delta Sync seatback on the first A321ceo, customers traveling on more than 330 Delta aircraft can now enjoy the personalized experience that makes the airline’s beloved seatback screens feel more like a smart TV while offering a host of day-of-travel tools for SkyMiles Members designed to streamline their travel journey.
Delta Sync seatback is now available on five fleet types as part of the first phase of the rollout: all A321ceos, A320s, A319s, most 75Ds and many 738s, representing 40% of total in-flight entertainment enplanements. With more than 165,000 seatback screens across Delta’s fleet—the most of any U.S.-based carrier—the airline expects to begin expanding the product to additional fleet types soon.
Customers can also look forward to a major in-flight entertainment software release on their seatback, which includes updates like a new kids’ entertainment view, reimagined flight tools and more, as well as platform performance and stability improvements.
“We’ve learned a lot from our customers in the first year of Delta Sync seatback,” McCurry says. “Most importantly, we’ve learned that Delta has our finger directly on the pulse of what they want – a seamless, elevated and personalized in-flight experience. Our focus remains on listening, learning and innovating to deliver exactly that.”
First announced at CES 2023, Delta is carrying out its industry-leading commitment to bringing fast, free Wi-Fi presented by T-Mobile to its entire global fleet. Today, fast, free Wi-Fi is available to SkyMiles members on more than 90% of Delta’s domestic fleet and is rolling out to international routes. But connectivity for all is just the beginning. Delta Sync seatback is one example of how Delta is using the power of that connectivity to provide even more value to customers.
Whether customers are enjoying these features on a Delta Sync seatback-equipped flight or exploring one of the other 165,000 seatback screens across Delta’s fleet, there’s something for everyone to discover.
Now boarding: BBC News on Live TV
Starting this September, BBC News will join the list of premier channels on Delta’s live satellite TV1, giving customers free access to the broadcaster’s trusted global journalism.
“BBC Studios has been a valued partner to Delta for many years, working with us to bring diverse and premium content to travellers of all ages,” says Ekrem Dimbiloglu, Managing Director, In-Flight Entertainment and Connectivity. “We’re proud to elevate the partnership in a new way by adding BBC News to our live TV line-up and strengthening our commitment to offering global content to our customers as they travel to destinations around the world.”