London Gatwick has introduced detailed guides to enhance accessibility for passengers

Andrea Thompson

ByAndrea Thompson

September 3, 2024

London Gatwick has partnered with AccessAble to launch a series of bespoke Detailed Access Guides, helping passengers navigate more easily, safely and confidently through the airport.

The free guides cover 30 different areas of London Gatwick – including departures and arrivals, car parks and the train station – and provide passengers with information such as flooring types, signage, light and noise levels, step-free access, walking distances, seating, and accessible toilets, alongside a host of other details.

Including facts, figures, and photographs, the guides have been checked on site by trained surveyors from AccessAble – a world leader in the provision of accessibility information.

Anna-Ruth Cockerham, Accessibility Manager, London Gatwick said: “September and October are typically our busiest months for welcoming passengers who require some extra assistance, so we are delighted to launch our new Detailed Access Guides to help make those journeys through the airport easier.

“We know everyone’s accessibility needs are different, which is why having detailed, accurate information is so important. These guides will help London Gatwick achieve its vision to be the airport for everyone, whatever your journey.”

London Gatwick’s Accessibility Guide can be viewed here, and feature digital accessibility tools and an easy read option.