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Profiled

Step behind the scenes of the global business travel industry with Profiled — your gateway to exclusive interviews and in-depth profiles with the travel sector’s most influential leaders, innovators and rising stars. From CEOs of international airlines to general managers of luxury hotels, travel tech pioneers to sustainability champions, this category spotlights the individuals shaping the future of business travel. Gain expert insights, leadership perspectives and behind-the-curtain stories that reveal what drives the people powering the sector. Whether you’re a frequent flyer, travel manager, or industry insider, discover how top professionals are adapting to change, driving innovation, and reimagining the travel experience in a post-pandemic world. Stay inspired and informed with every profile.

In the heart of Tanzania’s Grumeti Reserve lies Asanja Sri Bustani, a boutique lodge where authenticity, luxury, and heritage converge. At its helm is Isaya, a proud Maasai and seasoned hospitality professional whose journey—from Ngorongoro to Grumeti—tells a powerful story of resilience, cultural pride, and service leadership.
Profiled

Getting to Know: Isaya, manager ofAasanja Sri Bustani, Grumeti

By Richard Alvin · June 23, 2025
 With aircraft overhead and business travellers checking in from every corner of the world, London Heathrow Marriott Hotel is more than a stopover—it’s a high-volume, high-impact operation that blends precision with purpose.
Profiled

Getting to Know: Ron Vos, general manager of London Heathrow Marriott Hotel

By Richard Alvin · June 23, 2025
 Set on the edge of Etosha National Park, Onguma The Fort is not only a striking architectural destination—it’s also a place defined by warm, authentic Namibian hospitality.
Profiled

Getting to Know: Justine Nuxas, general manager of Onguma The Fort, Namibia

By Richard Alvin · June 22, 2025
 Rekha Sohun, GM of DoubleTree by Hilton Brighton Metropole, shares how bold leadership, team culture, and a reimagined guest experience are driving the transformation of this South Coast landmark.
Profiled

Getting to Know: Rekha Sohun, general manager of Doubletree by Hilton Brighton Metropole

By Richard Alvin · June 19, 2025
 In the heart of Old Town, where Duval Street meets legacy, La Concha Key West stands as both a historic landmark and a reimagined destination. At its helm is Paul Pruitt, a seasoned hotelier whose career has been defined by curiosity, thoughtful leadership, and a passion for authentic guest experiences.
Profiled

Getting to Know: Paul Pruitt, general manager of La Concha Key West

By Richard Alvin · June 18, 2025
 Set amidst the rolling greenery of Warwickshire, the Polo Club Hotel blends classic countryside charm with modern amenities, offering guests an escape that’s as relaxing as it is refined.
Profiled

Getting to Know: Sabin Pop, general manager of Polo Club Hotel, Warwickshire

By Richard Alvin · June 11, 2025
 Set high above the treetops with sweeping views across the Malvern Hills, The Cottage in the Wood is the kind of hotel that defines understated British luxury—relaxed, refined, and rooted in place.
Profiled

Getting to Know: Michael Pearson, general manager of the Cottage in the Wood, Malvern

By Richard Alvin · June 10, 2025
 David Rowley, General Manager of Crewe Hall Hotel & Spa Resort, shares how operational insight, people-first leadership, and passion for history shape this Grade I-listed Cheshire destination.
Profiled

Getting to Know: David Rowley, General Manager of Crewe Hall Hotel & Spa Resort

By Richard Alvin · June 1, 2025
 Dean Saunders, General Manager at Dunston Hall Hotel, Spa & Golf Resort, shares how leadership, lifelong learning, and a passion for people have shaped his 35-year journey in hospitality.
Profiled

Getting to Know You: Dean Saunders, General Manager, Dunston Hall Hotel, Spa & Golf Resort

By Richard Alvin · May 29, 2025
 Mohit Dembla_General Manager JW Marriott Maldives small
Profiled

Getting to Know You: Mohit Dembla, General Manager of JW Marriott Maldives Resort & Spa

By Richard Alvin · May 27, 2025
 Set against the backdrop of Mauritius’s west coast, where the Indian Ocean meets volcanic cliffs and sugarcane fields, Legend Hill Resort & Spa is more than just a five-star property—it is a living, breathing tribute to the island’s soul.
Profiled

Getting to Know: Eva Naidu, General Manager of Legend Hill Resort & Spa

By Richard Alvin · May 16, 2025
 Behind the doors of Casa Palacio María Luisa, a former 19th-century palace turned five-star grand luxury hotel in Jerez, lies not just history, but an embodiment of modern Spanish elegance.
Profiled

Getting to Know: Almudena Moreno, General Manager of Casa Palacio María Luisa & COO of Kaizen Hotels in Andalucía

By Richard Alvin · May 15, 2025