With turquoise waters, overwater villas, and barefoot luxury at its finest, the Maldives remains a dream destination for travellers across generations.
But behind the tranquillity of the JW Marriott Maldives Resort & Spa is a leader with a sharp operational mind, a deep respect for team culture, and an unwavering passion for hospitality. Mohit Dembla, General Manager, brings more than experience to the table—he brings heart.
Having started his career as a Front Office Associate with The Oberoi Group in India, Mohit has steadily built a global portfolio across some of the world’s most prestigious hotel brands including Taj Hotels, Kempinski, and Minor International. With a people-first leadership philosophy aligned with Marriott’s values, he has worked in destinations as diverse as India, the Seychelles, and the Maldives.
We spoke with Mohit about leading multigenerational luxury, staying true to your core in a fast-changing industry, and why empathy is as essential to success as strategy.
What inspired you to pursue a career in hotel management?
I’ve always been inspired by the ability to make a meaningful impact through service. Early in my career, I realised just how powerful a single moment of care could be—how a thoughtful gesture, a well-timed smile, or a seamless experience could transform a guest’s day.
As I progressed, that inspiration deepened. I discovered a passion not only for creating exceptional stays, but for building strong teams and positive cultures that support those experiences. Hospitality allowed me to combine my love for people, detail, and leadership—and I’ve never looked back.
How do you balance emerging trends and evolving guests’ preferences?
For me, it starts with listening. The best ideas come from conversations—whether with guests, staff, or partners. Trends are important, but they should enhance the core experience, not overshadow it.
At JW Marriott Maldives, we focus on experiences that feel relevant, thoughtful, and emotionally resonant. Wellness, sustainability, and immersive dining are key themes, but we bring them to life in ways that feel truly personal—whether it’s morning meditation, plant-based menus, or family experiences that reflect local culture.
Rather than chasing every new idea, we ask: Does this elevate the experience? If yes, we implement it. That’s how we stay ahead without losing who we are.
Looking back, is there anything you would have done differently?
Every chapter of my journey has brought growth, and I wouldn’t trade those lessons. But with hindsight, I would have placed more focus on building relationships earlier in my career—not just with guests, but within teams.
Early on, I was driven by efficiency and delivery, as many young professionals are. Over time, I learned that it’s people—mentorship, collaboration, and connection—that truly shape success and make the journey fulfilling.
Now, I lead with empathy, encourage open dialogue, and see every team member as a partner in our shared goals.
What defines your management style?
My management style is very much aligned with Marriott’s values—people first, always.
I believe in empowering individuals to take ownership of their roles, while providing the clarity, support, and recognition they need to thrive. Open communication, collaboration, and consistency are key to how I lead.
At JW Marriott Maldives, teamwork is the cornerstone of everything we do. I see my role as creating the right environment—one that enables innovation, celebrates progress, and supports well-being. We lead through service, not hierarchy, and that reflects in the guest experience.
What are your strategic goals and vision for the hotel, and if appropriate, how does that integrate into the hotel group’s aims?
My vision is to position JW Marriott Maldives as the leading multigenerational luxury destination in the region—a place where families, couples, and groups feel equally valued and cared for.
Strategically, we’re investing in experiences that appeal across age groups without compromising on sophistication. Our two-bedroom villas, curated culinary journeys, and Little Griffins Kids Club are just some examples of how we’re tailoring luxury for all generations.
This aligns seamlessly with JW Marriott’s brand ethos—The Whole You—which promotes wellness, togetherness, and purpose-driven travel. We’re not just hosting holidays—we’re building traditions. We want to be the place guests return to, year after year.
What advice would you give to someone starting out?
Start with humility and hunger. No matter your role—front desk, housekeeping, or concierge—there’s something to learn in every interaction.
Seek out mentors, explore every department, and don’t be afraid to ask questions. The broader your understanding, the stronger your leadership will become.
Above all, let your sincerity shine. Passion, empathy, and personal touch are what turn a routine stay into a magical one. Never forget the power you have to make someone’s day—that’s the heart of hospitality.