Finnair to cancel 550 flights due to planned strike action

ByTravelling For Business

January 29, 2024

Several employee unions in Finland have announced a political strike against the Finnish Government, taking place on February 1–2, 2024.

The political strike will have a significant impact on Helsinki Airport’s operations and on Finnair’s flight operations, and consequently, Finnair expects to cancel approximately 550 flights between 1.–2.2.2024.

Finnair has approximately 280 flights per day in its normal traffic program, so the vast majority of flights will be cancelled. Finnair targets to operate a handful of flights during the strike and will communicate directly to those customers who have booking on flights that will be flown.

Finnair will implement flight cancellations in its systems one flight at a time, starting from Tuesday morning January 30, with customers being offered alternative routings. Customers on long-haul flights with onward connections from Helsinki on February 1–2 will be routed directly to their destinations, as there are no connections from Helsinki during the strike.

During the strike, ground services, such as baggage loading​,​ and ​inflight service (e.g. food and drink offerings)​, may be ​affected​ and the flights that ​do operate​ on those days may be delayed.

“We have already given customers the opportunity to change their travel dates on Finnair flights. From January 30 onwards we start rerouting customers, using also other airlines’ flights,” says Jari Paajanen, Vice President, Finnair Operations Control Center.

Due to the large number of cancelled flights and customers, processing the cancellations and rerouting customers takes approximately two days.

“We will do our very best to offer a suitable flight option to as many customers as possible, but the number of alternative flights is limited,” says Paajanen. “We ask customers to kindly wait for the rerouting from us, as our customer service team is busier than usual and queue times can be long.”

“It is unfortunate that the political strike will affect so many customers’ travel. We will work in close collaboration with our partners to ensure that after the strike, our flight operations can again commence as smoothly as possible,” says Jari Paajanen.