JetBlue is set to introduce Airport Lounges, expanding its premium offerings and perks

Andrea Thompson

ByAndrea Thompson

September 19, 2024
YOTEL – the global hospitality brand known for affordable luxury without compromising comfort – announces a new partnership with JetBlue to take travel and loyalty to new heights.

JetBlue today announced plans for its first-ever airport lounges, opening at New York’s John F. Kennedy International Airport (JFK) Terminal 5 in late 2025 and Boston Logan International Airport (BOS) Terminal C soon after.

The introduction of lounges is a step in the airline’s ‘ JetForward ’ strategy, which seeks to meet the growing demand for premium offerings. The new lounges will allow JetBlue to offer a valuable new Signature Perk to its top level TrueBlue Mosaic ® members and a benefit to the new premium credit card soon to be announced.

“Customers have asked for a JetBlue lounge for years and we can’t wait to unveil our take in New York and Boston,” said Marty St. George, president of JetBlue. “Lounges have become an essential offering for the growing numbers of customers seeking premium experiences, and JetBlue’s lounges will further boost the value of our TrueBlue loyalty program as we expand our portfolio of JetBlue credit cards.”

As New York’s Hometown Airline ® and Boston’s favourite airline, JetBlue will enhance the experience of its two largest focus cities as it seeks to build the East Coast’s best leisure network as part of JetForward. When they open, the lounges will give customers a relaxed retreat to play, work, and lounge as the airline expands its affordable premium experience from the sky to the ground.

Understanding that airport lounges have grown in popularity, which has resulted in overcrowding and long lines at other airline lounges, access to JetBlue’s lounges will be reserved primarily for its most loyal customers and premium credit cardmembers. Complimentary access to the lounges will be available to the following customers:

  • Holders of a new premium JetBlue credit card (details soon to be announced)
  • TrueBlue Mosaic 4 members
  • Transatlantic Mint customers

TrueBlue Mosaic 4 members and the new premium JetBlue credit cardmembers will also receive complimentary access for an accompanying guest. Day passes and guest passes will be available for purchase by additional eligible customers based on space availability. All customers will be able to purchase an annual pass, making the lounges accessible to even more travelers seeking to get the most out of their award-winning JetBlue experience. More details about the lounge access policy will be shared in the future.

As JetBlue deepens the value of its award-winning TrueBlue loyalty program, Mosaic 4 members will receive complimentary access to the lounges for themselves and one accompanying guest as a new addition to Mosaic 4 Signature Perks. This highly requested perk marks yet another milestone achieved in Mosaic’s 12-year history.

At New York’s John F. Kennedy International Airport, JetBlue’s lounge will span 8,000 total square feet and 11,000 square feet at Boston Logan International Airport. Both lounges will feature the airline’s iconic blue brand elements weaved together with local and regional artwork, personal touches and functional amenities.

The lounges will also come complete with the airline’s standard of incredible customer service delivered by hospitality-trained crewmembers.